Frequently asked questions

What types of cleaning services do you offer?

We offer comprehensive residential and commercial cleaning, including regular maintenance, deep cleaning, move-in/move-out cleaning, and specialized cleaning services tailored to client needs.

Are your cleaning products environmentally friendly?

Yes, we use eco-friendly and non-toxic cleaning products that are safe for families, pets, and the environment while ensuring effective cleaning results.

How can I schedule a cleaning service?

You can easily schedule a service by calling our office or booking online through our website at your convenience.

Do you provide your own cleaning supplies and equipment?

Yes, we bring all necessary cleaning supplies and equipment to ensure a thorough and efficient cleaning service without any hassle for you.

Is your staff trained and insured?

All our staff members are professionally trained, background-checked, and insured to provide reliable and secure cleaning services for peace of mind.

What areas do you serve?

We proudly serve Madison Heights, Troy, MI and surrounding cities including Rochester, Rochester Hills, Clawson, Bloomfield Hills, Birmingham, and Auburn Hills.

Do I have to be home during the cleaning?

No — many clients give us secure access instructions. However, you're always welcome to be present if you'd prefer.

How often should I schedule home cleanings?

We recommend biweekly cleanings for most homes, but we also offer weekly, monthly, and one-time deep cleans.

Can I customize my cleaning checklist?

Yes! Every client receives a personalized cleaning plan based on their needs, preferences, and priorities.

What if I’m not satisfied with my cleaning?

We offer a 100% satisfaction guarantee. If anything is missed, we’ll return and make it right for free of charge.

What types of commercial spaces do you clean?

We clean offices, medical clinics, retail stores, co-working spaces, and more. Contact us for a custom quote.

Do you offer after-hours or weekend cleaning?

Yes! We’ll work around your schedule to avoid business disruption.

Can I schedule recurring commercial cleaning services?

Yes we offer daily, weekly, and monthly plans for commercial clients.

How much notice is needed to schedule?

We recommend booking at least 48 hours in advance. Same-day or next-day service may be available upon request.

What forms of payment do you accept?

We accept credit/debit cards, ACH transfers, and digital payments. No cash, please.

Is there a cancellation fee?

We ask for 24-hour notice to reschedule or cancel. Cancellations within 24 hours may incur a small fee to compensate our cleaners.

Still have questions?  Give us a call (248) 900-5266

This website uses cookies